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SUBSCRIPTIONS & RECURRING BILLING

Effective Date: 9 August 2025

NON-NEGOTIABLE TERMS: Subscribing authorises recurring charges as described below. We do not offer bespoke variations. If you do not agree, do not subscribe. See also the TERMS OF SALE, TERMS OF SERVICE, PRIVACY POLICY, and COOKIE POLICY.

1. SCOPE

These terms apply to AURICLE subscription-based services offered to B2B customers via our websites or by direct invoice. Website use is governed by the TERMS OF SERVICE.

2. ELIGIBILITY

Subscriptions are available to legitimate businesses (e.g., studios, jewellers, distributors) with approved accounts. We may refuse, suspend, or cancel a subscription at our discretion (e.g., risk, misuse, non-payment).

3. BILLING & RENEWAL

  • Subscriptions are recurring and billed on the first day of each calendar month according to your selected plan.
  • By providing a payment method, you authorise AURICLE to charge the recurring fees automatically until you cancel.
  • Fees are shown before you confirm enrollment and may be subject to taxes (see the TAX / VAT POLICY).

Cookies are required for account, basket, and checkout features. We do not offer per-category cookie settings. Accept cookies to use the Website; otherwise, do not use the Website. See the COOKIE POLICY.

4. PAYMENT METHODS

  • We accept debit/credit cards.
  • We do not accept Amazon Pay, PayPal, WeChat Pay, Alipay, Klarna, or other third-party wallets.
  • You are responsible for keeping payment information accurate and up to date.

5. CANCELLATION

  • You may cancel at any time via your account or by emailing info@auricle.co.uk from your registered address.
  • Cancellation takes effect at the end of the current billing period.
  • Unless required by law, no refunds or credits are given for partial months or unused time.

6. FAILED PAYMENTS & SUSPENSION

  • If a payment fails, we may retry your card and contact you for an updated method.
  • If charges remain unpaid after reasonable attempts, we may suspend or cancel the subscription and related benefits until payment is received.

7. CHANGES TO PLANS & PRICING

  • We may change plan features or pricing. Material changes will be notified in advance (for example, by email or on-site notice).
  • If you do not agree with the change, you may cancel before the next billing date; continued use after the effective date constitutes acceptance.

8. SUBSCRIPTION BENEFITS

Any benefits tied to a subscription (e.g., discounts, eligibility, gated access, shipping options) are plan-dependent and may be modified, replaced, or withdrawn on notice. Benefits have no cash value and are non-transferable.

9. TAXES

Charges may be subject to VAT or other taxes depending on your location and status. See the TAX / VAT POLICY. You are responsible for providing accurate tax identifiers where required.

10. COMMUNICATIONS

We may send subscription-related notices, invoices, and service updates by email or via the website. You may opt out of marketing emails, but you will still receive service-critical communications.

11. MISUSE & TERMINATION

We may suspend or terminate a subscription for breach (e.g., abuse, fraud, resale of benefits, policy violations). Termination for breach does not create any obligation to refund amounts already paid.

12. GOVERNING LAW & JURISDICTION

These terms (and any non-contractual disputes) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

13. CONTACT

Subscription enquiries and cancellations: info@auricle.co.uk
Company details: COMPANY INFORMATION

Version: 09.08.2025