Subscription and Recurring Billing Policy

Effective Date: 17 June 2023

This Subscription and Recurring Billing Policy ("Policy") outlines the terms and conditions for subscription and recurring billing on our B2B website. By subscribing to our services, you agree to comply with this Policy. Please read it carefully.

1. Subscription Services
   a. Our website offers subscription-based services to businesses ("Subscribers") that require recurring payments.
   b. Subscribers can choose from various subscription plans with different features and pricing options.
   c. The subscription period and billing frequency will be clearly stated on the website.

2. Billing and Payment
   a. Subscribers will be billed according to the selected subscription plan and billing frequency.
   b. All prices mentioned on the website are in GBP (£) and inclusive of applicable taxes, unless otherwise stated.
   c. We accept payment by credit/debit card or other payment methods mentioned on the website.
   d. Payments will be processed securely through a reputable third-party payment processor.
   e. By providing your payment information, you authorize us to charge the recurring subscription fees automatically.
   f. Subscribers are responsible for ensuring that their payment information is accurate and up to date.

3. Recurring Billing
   a. By subscribing to our services, you agree to recurring billing for the selected subscription plan until cancellation.
   b. Billing cycles will continue automatically based on the selected billing frequency (e.g., monthly, quarterly, annually).
   c. Subscribers will receive an invoice or receipt via email for each billing cycle.
   d. In case of non-payment or failed payment, we will attempt to notify the Subscriber and resolve the issue promptly.
   e. If payment issues persist, we reserve the right to suspend or terminate the Subscriber's access to the services.

4. Subscription Changes and Cancellation
   a. Subscribers can upgrade or downgrade their subscription plans at any time.
   b. Any changes made to the subscription plan will be effective from the next billing cycle.
   c. Subscribers may cancel their subscription at any time by following the cancellation procedure specified on the website.
   d. Cancellations will be effective immediately, and no further billing will occur.
   e. No refunds or pro-rata credits will be provided for any unused portion of the subscription period.

5. Communication and Notifications
   a. We may send notifications, invoices, and other subscription-related communications via email or through the website.
   b. It is the Subscriber's responsibility to ensure that their contact information, including email address, is accurate and up to date.
   c. Subscribers may opt out of marketing communications while still receiving essential subscription-related updates.

6. Modifications to the Policy
   a. We reserve the right to modify this Policy at any time.
   b. Any changes to the Policy will be effective upon posting on the website.
   c. It is the Subscriber's responsibility to review the Policy periodically for updates or changes.

If you have any questions or concerns regarding this Subscription and Recurring Billing Policy, please contact our customer support team at info@piercemed.co.uk